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Marion Crane works at a Real Estate Office in Arizona. She has a sister named Lila and a boyfriend named Sam. She wants to marry Sam, but the two do not have enough money, since Sam is still paying off his ex-wife's alimony, and she has a small job at Lowery's office. One Friday, December the eleventh, Mr. Cassidy, a rich oil tycoon, comes to the office to give Lowery $40,000 to buy a house for his daughter's wedding present.

Lowery asks Marion to deposit the cash and she said she would. Instead, she packs up and heads for Fairvale to see Sam, with the money in her purse. She ends up at the Bates Motel where she meets Norman Bates, a troubled young man who seems to be obsessed with his Mother. After Norman feeds Marion dinner, she goes back to her room for a shower.